Integrated with Customer Experience Solutions
Customer experience platforms collect information about how each customer interacts with the company, allowing your business to manage, measure and improve the digital customer experience. Delacon’s call tracking solution can be integrated with customer experience platforms to track the customer journey from the initial call and directly to all marketing initiatives and the sales outcomes.
Why integrate Call Tracking with Customer Experience?
- Manage, measure and improve the digital customer experience
- Track the customer journey from the initial call to marketing campaigns
- Learn how each customer interacts with your company
- Increase business outcomes including customer satisfaction, support and loyalty
Geneseys App Foundry
AppFoundry is a marketplace of solutions that offers Genesys customers a curated selection of integrations and applications to help create great customer experiences. The goal is to offer the most useful solution-centric marketplace for all Genesys platforms in a single location. Browse AppFoundry to discover, research and connect with a broad range of customer service applications, integrations and services that address your unique needs.