Does your business require a stronger security strategy for your Delacon portal? Delacon has recently developed a User Access Control within the Delacon portal to empower Delacon account users on who has permission to access your account within the Delacon…
Delacon’s White Label Solution allows agencies and directories to visually tailor our solution to your individual specifications. We have three features that allow for customisation, that you can take full advantage of whilst communicating with your end client. These are: Delacon Portal: The Portal interface…
When using Salesforce, there are instances where leads are duplicated- for example, when a Delacon call comes through, it automatically creates a new lead in Salesforce, which can result in duplicates if the same caller calls multiple times. Additionally, at…
Is your billing process currently manual or automated? Delacon have released a new feature to help streamline SMB agencies and directories on billing their direct clients, as well as enable all Delacon clients with multiple business units to segment and…
Over the last 20 years, Delacon have been working with many different enterprises and SME clients in various verticals. Recently we’ve been helping clients whose call centers have suddenly become overwhelmed- with not enough capacity, connecting them with other clients…
The Delacon team prides in putting you first. We are here to help each of our clients and would like you to all know that our team will be right beside you during these trying times. Did you know, we’re not just a call…
You may have come across the terms ‘API’ and ‘webhook’ whilst browsing online, but have you ever thought of finding out what they are and whether they are useful and important to your business? What is the difference between an…
As part of February’s Partner Chronicles, PerformanceIN interviews Sandra Pigram, Head of Partnerships at Delacon, the advanced call tracking and recording analytics platform. She talks about the opportunity for implementing a call tracking strategy for partner and affiliate marketing. Before…
Delacon have rolled out an exciting new feature that will assist businesses with obtaining their customers’ numbers in countries this service is usually unavailable due to restrictions. Businesses in areas such as India, Singapore, Japan, the UK as well as…
According to Forrester Research, a customer who initiates an inbound call converts 30% faster, spends 28% more, and has a 28% higher retention rate. In our technological age, consumers are being driven to call companies via more sources than ever before.…
