Delacon's IP PBX solution streamlines the way businesses communicate. Delacon's solution provides business and corporations with many features, and because there is no hardware required the implementation costs and phone bills due to VOIP is minimal. The table below lists features of the Delacon IP PBX platform hosted solution.
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| Features & Configurations |
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ACD Queues |
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Conference Room |
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Automatic Redial |
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Call Transfer |
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Blind Call Transfer |
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Call Waiting |
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Call Forwarding |
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Caller list with Date and Time |
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Call Hold |
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Caller Redial List |
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Call Monitoring / Barging |
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Conference Calling |
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Call Pickup |
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Conference Dial-in |
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Call Signalling, Number Dependant |
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Dial from Every Application |
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Call Swap |
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Dial from Internet Explorer |
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Display of Time & Date |
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Intercom |
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Drag & Drop of Phone Numbers |
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Music on Hold Using Selectable Sound Files |
| • |
DTMF Generation |
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Status Display via Webpage |
| • |
Global Phone Directory |
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System Backup |
| • |
HotKeys |
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Disable Lines |
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| Outlook Integration |
Call Management |
| • |
Dialling out of Contacts |
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Call Detail Records |
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Logging of Calls in the Journal |
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Call Restriction for Users |
| • |
Name Resolution with Pop up |
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Status Display for all Connections |
| • |
Scheduled Call Redirection |
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| Call Routing |
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Call Forward if Busy |
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Follow Me |
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Call Forward if Offline |
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Hunt Groups |
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Call Forward if Unanswered |
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Incoming DDI Support |
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Call Forward Remote Configuration |
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Individual Call Forwarding |
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Delayed Call Forwarding |
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PSTN to VOIP Routing |
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Do Not Disturb |
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VoIP to VoIP Routing |
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Fixed Redirection |
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VoIP to PSTN Routing |
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| Advanced Graphical Configuration |
| • |
Administrator Web Configuration Interface |
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Signaling of Availability |
| • |
Announcement File Configuration |
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Silent Ringing |
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IVR Auto Attendant |
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Speed Dial |
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Name Dialing from Phonebook |
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Unified Messaging |
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Name Resolution of Dialing Numbers |
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Voicemail Announcement Customisation |
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Personal Phone Book |
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Voicemail Remote Fetch |
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Phone Directory With User Status |
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Voicemail to Email Facility |
| • |
Programmable speed dials |
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Reporting |
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Redial list with Date & Time |
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| Speech Recognition |
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500 or more name word recognition |
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DTMF Support |
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Automatic Server Recognition |
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Group Calls |
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Configurable via Webpage |
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Group Functions |
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Connection Logging & Display |
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Group Signalling |
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User Web Configuration Interface |
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Interactive Voice Response Configuration |
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Voice Mail Configuration |
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Time and Date dependant Actions |
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| Client Voice Encoding |
| • |
G711 |
| • |
G729 |
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GSM |
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ILBC |
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Speex |
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| Delacon IP PBX Voice Encoding |
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G711 |
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G729 |
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GSM |
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ILBC |
| • |
Speex |
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| Quality of Service / Voice Quality |
| • |
Line Echo Compensation |
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Voice Compression |
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Support of QOS |
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Voice Encoding G.711 |
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User authentication |
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