Delacon: Overview


	Overview Since Delacon's inception in 1996, the company has made a commitment to working in the cutting-edge voice recognition technologies space. Delacon is dedicated to providing Voice XML based technology and services to businesses, corporations and governments throughout Australia. Our team creates VoiceXML server and voice application software that is used on our IVR systems. VoiceXML improves automated phone systems by providing a standards-based software solution that works seamlessly with existing enterprise applications and data. We use our VoiceXML to allow our customers to quickly and affordably manage complex customer transactions with voice recognition call centre hosted software solutions. We make these solutions available to businesses throughout Australia and the United Kingdom without the need to commit to any hardware or software technology. All our solutions are web site driven and can be deployed seamlessly for customers. We also offer the choice of software only solutions, or turnkey solutions with hardware, software worldclass text-to-speech and speech recognition.