CALL TRACKING

Discover who’s calling you

Match calls to campaigns

Optimise campaign ROI

Hosted IVR

Route calls efficiently

Sophisticated speech recognition

Fully hosted solution

in-house development

Developing innovative software

solutions that helps business

succeed since 1996


Call Tracking with Delacon’s Advanced Solution

The research is conclusive – 70 per cent of all online browsing results in a call and 43 per cent of all web search-related sales conversions take place on the phone. Tracking calls is important. By using Delacon’s advanced call tracking solution, you will be able to analyse the data to gain insights into what happens before, during and after the call. You’ll be able to follow your lead’s journey from the marketing initiative that sparked their interest and through to the phone call and beyond.

Call data is the missing metric. By tracking calls into your business you will have all the data to make fully informed decisions about your campaigns. You can analyse this information within Delacon’s portal, Google Analytics and other software platforms that you’re currently using.

In addition, you can utilise the sophisticated features associated with our solution to manage your calls in a way that most benefits your business. Route calls based on the postcode of the caller or transfer the caller to the nearest store depending on where they’re calling from. The ability to record calls is of significant benefit to companies that regularly train their staff and endeavour to maintain superior levels of quality. 

reports

Delacon’s call tracking solution will give you the complete picture so that you can more effectively optimise marketing campaigns and streamline budgets to maximise the return on investment.


How Business benefits from call tracking

business-call-tracking-box_screen
  • Identify the customer’s journey that leads to a call
  • Identify what happens on a call to refine the sales process
  • Accurately attribute calls to channels and marketing initiatives
  • Accurately measure and optimise marketing ROI

How Agencies benefit from call tracking

agency-call-tracking-box_screen
  • More accurate measurement of your client’s campaign performance
  • Enhance your client’s campaign performance through optimisation
  • Reprioritise campaign spend based on more accurate measurement
  • Offer technology innovation to your clients as part of your tool kit



Contact us for a live demo today


experts

The biggest brands use Delacon technology




Call Tracking Premium Features

Delacon’s feature-rich call tracking solution will give you the ability to fully streamline your business objectives.


callReporting

Call Reporting
Call data is sent directly into Delacon’s reporting tool and Google Analytics ready for analysis.



callRecording

Call Recording
Recording calls will give you a better understanding of your customers. 


callRouting

Call Routing
Delacon’s call handling features allow you to route calls to optimise potential lead conversions. 



CallNotification

Call Notifications
Each time a call is made, our system automatically sends a call alert email.


call-tracking-box_x2

CALL NOW FOR A FREE DEMO

1300 764 275

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